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Privacy Policy

How ABGL Inc. collects, uses, and protects your information

Effective Date: June 27, 2026  |  Last Updated: June 27, 2026

ABGL Inc. ("ABGL," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at abglinc.com or use our freight brokerage services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a freight quote request or contact form on our website
  • Call or email us to request services
  • Enter into a freight brokerage agreement with us
  • Communicate with our team via phone, email, or other channels

This information may include your name, company name, email address, phone number, mailing address, shipment details (origin, destination, commodity, weight, dimensions), and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and browsing behavior on our site

This information is collected through standard web server logs and, where applicable, cookies or similar tracking technologies.

Information from Third Parties

In connection with arranging freight services, we may receive information about you from carriers, customs brokers, freight forwarders, or other logistics partners involved in your shipment.

2. How We Use Your Information

We use the information we collect to:

  • Provide, arrange, and coordinate freight brokerage and logistics services
  • Respond to your inquiries and quote requests
  • Communicate with you about the status of your shipments
  • Process and fulfill contractual obligations under freight brokerage agreements
  • Comply with applicable laws, regulations, and customs requirements (including US, Mexico, and Canada cross-border requirements)
  • Maintain records as required by the Federal Motor Carrier Safety Administration (FMCSA) and other regulatory bodies
  • Improve our website, services, and customer experience
  • Send service-related communications (we do not send unsolicited marketing emails without consent)
  • Detect and prevent fraud, unauthorized access, or other illegal activity

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Carriers and Logistics Partners

To arrange and execute freight services on your behalf, we share necessary shipment and contact information with our network of pre-screened, asset-based carriers, drayage operators, customs brokers (agentes aduanales), and other logistics service providers involved in your shipment.

Service Providers

We may share information with third-party vendors who assist with website hosting, IT services, communications, or business operations. These providers are contractually obligated to use your information only as directed by us and to maintain its confidentiality.

Legal and Regulatory Compliance

We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

4. Cross-Border Data Transfers

Because ABGL Inc. provides freight brokerage services across the United States, Mexico, and Canada, certain shipment and contact information may be shared with service providers, carriers, or customs authorities located in those countries. By using our services for cross-border shipments, you acknowledge that your information may be transferred to and processed in Mexico and Canada, which may have different data protection laws than your home jurisdiction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.

We do not currently use third-party advertising cookies or cross-site behavioral tracking on our website.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Active customer records: Duration of the business relationship plus applicable regulatory retention periods
  • Freight brokerage transaction records: Minimum 3 years as required by FMCSA regulations (49 C.F.R. § 371.3)
  • USMCA and customs documentation: Minimum 5 years as required by CBP and applicable trade regulations
  • Website inquiry records: Up to 24 months from last contact

7. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. These include encrypted communications (HTTPS), restricted access to personal data, and regular review of our data handling practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to legal retention requirements
  • Opt-out of marketing: Unsubscribe from any marketing communications at any time
  • Data portability: Request a machine-readable copy of your data where applicable

To exercise any of these rights, contact us at abgl@abglinc.com or by phone at (678) 267-3277. We will respond to verifiable requests within a reasonable timeframe.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. ABGL Inc. does not sell personal information. To submit a CCPA request, contact us at abgl@abglinc.com.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we will provide additional notice (such as email notification or a prominent site notice). Your continued use of our website or services after any update constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • ABGL Inc.
  • 3305 Breckinridge Blvd, Suite 108, Duluth, GA, United States
  • Email: abgl@abglinc.com
  • Phone: (678) 267-3277
  • Available 24/7
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3305 Breckinridge Blvd, Suite 108
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(678) 267-3277

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